Mariette Neumann (S-CMMO), explains what crisis communication is all about during the Coronavirus outbreak, during a 45 minutes webinar.

All countries need to respond to the emergence of the coronavirus. COVID-19 has a major impact on public health, economy and social life around the world. Rigorous measures are taken by governments and announced by the country’s MP. But are these measures clearly communicated in a way that the public understands? Or is there still room for interpretation?
How do you communicate to your target groups in a way that they don’t panic but feel reassured the rights decisions have been taken? Everyone wants to know what the consequences are, what needs to be done and feel that they can rely on the support of the government.

In this webinar you will find out what crisis communications is all about and it will be illustrated by cases around the world regarding the corona virus.